Here is your brief introduction about why you shouldn’t react but respond.
We regularly kick ourselves for saying things we later regret. We spend a lot of time and effort attempting to put things right when flushed with anger. This implies that you should pause for at least 10 seconds before answering any inquiry that is posed out of the blue. You will have some time to think of an appropriate response.
One should mentally count to ten and think about the proper response. By employing this technique, one may avoid reacting hastily and saying anything inappropriate. The person has time to think before picking up stuff like pens or papers, even if you drop them. By being creative, you may avoid replying immediately. But making it a habit is what's important.
Yet the most crucial thing is to develop the practice of delaying your response, even subconsciously. Instead of allowing yourself to have "a slip of the tongue," hold onto your tongue for 10 seconds. This simple habit might save us from experiencing a tremendous deal of unnecessary mental strain. You receive an email or text from someone, but you're not sure how to reply. It involves a difficult negotiation or a delicate political scenario. Or perhaps it's just coming from someone you find unsettling.
You pause for a brief period. But, for many of us, that pause is tiny most of the time. Instead, we respond, feeling compelled to think of a reply right away. And frequently, without giving it any thought, we press "send." The end effect is an uncomfortable or incomplete message that makes the recipient stop before responding, frequently beginning or maintaining a loop of misunderstanding and miscommunication. Absolutely, consumers today want and expect a prompt response to every communication. We frequently make accommodations for them because we feel that doing so violates current societal standards.
However, there are several occasions when we shouldn't respond right away. Yet the fact is, we typically anticipate them. That is the purpose of the first pause. Its heeding is the key. The pause may be made to work for you using a straightforward two-step process. First, give yourself some time to reflect. The second step is to adhere to the four straightforward principles of effective communication, which may be summed up as context, content, channel, and contact.
